Offshore Logistics had recently completed several mergers and needed to consolidate their Information Technology. In addition, they were in the process of implementing an ERP product.
How Clearview Helped
Clearview was engaged to facilitate a competitive bid process and to provide intermediary services. As a part of the process, Clearview developed an RFP; conducted the bid process on the client’s behalf, developed an evaluation process by which the client could select an appropriate outsourcer, and provided contract authoring and negotiation services.
The key service areas for the RFP were:
• Data center operations (mid-range and servers)
• Customer support (Help Desk)
• Problem and change management
• Network services (data)
Clearview was successful in assisting the client in securing an outsourcing relationship with a more manageable agreement that provided enforceable service level agreements, reduced cost of services and improvements in performance.
Key Deliverables:
• IT and Business Services review and assessment
• Departmental reviews to determine requirements
• Financial analysis, budget and forecast
• Comprehensive RFP
• Vendor selection
• Contract negotiation
• On-going management assistance
Who We Are
Bringing the vision, focus and urgency to make a difference.
Since 1995, we've been working with industry-leading clients to develop and implement meaningful technology programs that tie directly to business results. From our headquarters in Dallas, Texas, we've reached across the nation and the world to perform engagements throughout Europe and the Pacific Rim ...
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